Student Services

Your Student Advisor

As a student leading a busy life, it’s reassuring to know that Purdue University Global’s support resources are available when you need them. Connect with your Student Advisor for guidance on academic issues and University policies, access technical support for your computer and classes, and get help with your career path or a job search.

For as long as you’re a student at Purdue Global, your Advisor will be your go-to person who will help guide you along your academic path. For contact information, please visit Purdue Global Campus and click on the “help” tab, and then “contact us.”

Student Advisors Can Help You:

  • Get comfortable with learning online
  • Select courses toward your degree
  • Register for your courses
  • Check your academic progress
  • Build strategies to manage study time
  • Communicate across the University
  • And so much more
Your Student Advisor Checklist:

I know that my Advisor’s contact number and live chat connection are on the Purdue Global Campus homepage.

I have been in touch with my Advisor and know I can turn to her or him for assistance throughout my program.

The Support & Solutions team is ready to help you with technical questions related to your computer and classes, as well as other assistance you may need. Contact them online 24 hours a day, 7 days a week (closed only on University holidays). Call 866-522-7747, chat live on Purdue Global Campus, or visit

Get online technical support for:

  • Login and course access issues
  • Questions about software/hardware
  • Your student email account
  • Computer settings
  • Online classroom tools

Get online nontech support for:

  • Locating your textbooks
  • Official transcript requests
  • Enrollment verification
  • Loan deferments
Support & Solutions Checklist:
  • I understand that Support & Solutions provides not only tech support 24/7 but also other services.
  • I know where to find their contact information (phone number and live chat) on the homepage of Purdue Global Campus.
  • I will check in with them to address any questions I may have.